SAP Support Services
absoft - trust the experts
Companies who come to Absoft, stay with Absoft.
We have never lost a SAP support customer to a competitor.
SAP Support
In our role as a SAP support provider, Absoft provides a high quality, consistent and high value support service. Absoft's SAP support covers the full spectrum of SAP functions, adjusts for peaks and troughs in demand, and goes beyond problem solving to enhance the smooth running of your entire business.
Absoft has varying levels of support to suit all businesses, see how our support services work.
We offer:
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High quality, complete SAP system support
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Unrivalled flexibility and SAP knowledge transfer
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Reliability & consistency of service delivery
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A seamless transition from your current support provider to Absoft
The complete SAP support package
Absoft offers a complete range of support covering Basis and technical support, ABAP development, and all functional and application areas. Our support service can be delivered either on-site or remotely through our ITIL aligned UK SAP support helpdesk. Whatever your SAP support requirements are, we have a solution; whether you require additional support for your internal SAP team or first line support for your SAP users, right through to hosting and managed services.
Flexibility
With Absoft, your unused support hours can be rolled forward for use at peaks in support requirements. You can also carry forward unused hours for non-support purposes, such as development, small projects, process improvement, training or investigating new functionality. To smooth out peaks and troughs in demand, you can move between support service levels when you need to.
Consistency & Reliability
Absoft has an excellent staff retention rate, which helps us build and maintain effective client relationships. Our consultants get to know you and your system so that we are able to offer the highest quality service.
We realise that switching support service partner can be a daunting prospect. When we take on your system support, we spend time finding out about your company and SAP system in order to make the transition as smooth as possible for you and minimise business disruption.
SAP Knowledge Transfer
By working alongside Absoft's SAP support specialists, your own staff will gain knowledge and expertise, increasing the value and ROI in your in-house team.
excellent value
Your chosen SAP support package gives you a specific number of hours to use every calendar month, offering exceptional value for money with no compromise on service quality or flexibility.