Relationships, Relationships, Relationships
Absoft's sole focus is to help our clients get the best possible return on their investment in SAP. We listen, assess, advise and educate, and we’re pro-active, sharing knowledge and experience of the latest developments in the SAP product range, and helping customers understand how new features and technologies could benefit them.
Technical and business understanding…and sharing it
The key to our client relationships is our unequalled ability to combine technical expertise with business understanding. During the project delivery process informal knowledge transfer is followed by formal training because we realise that change management is crucial to successful implementation. For example, a system refresh can help you to maintain an up-to-date quality assurance environment. Aside from regulatory compliance, read about the many additional benefits of carrying out regular SAP system refreshes.
Another way of sharing technical expertise and business knowledge is through the SAP Community Network. A useful site for keeping up to date with technical developments in the wider SAP community, some of our consultants regularly make use of the site for keeping abreast of all things SAP and offering advice to forum users. This is also a particularly useful resource for its library catalogue and notice of events.
Actively seeking new ways for clients to benefit from technology
It doesn't end with training. New solutions are continually being incorporated into the SAP product portfolio, and a key part of our role as an SAP services partner is to keep abreast of these technologies and make sure our SAP users benefit from them. We’ll keep you informed of relevant developments, explain what’s involved in any changes, and what you can expect from the end result.
“Don’t just take our word for it…”
‘Why Absoft?’ For the best answer to that question, just ask our clients. They’ll tell you about the importance of our exclusive focus on SAP, and the value of having an expert, knowledgeable team with a strong customer focus. They may even mention that Absoft is one of the best SAP service providers in the UK and Ireland.
Ask them about our company culture and ethos and they’ll use words like ‘professional’, ‘ethical’, friendly’ and flexible’.
We’re confident of their answers, because every two years we commission a thorough customer survey. In the most recent survey, an overwhelming majority confirmed that Absoft provides value for money and delivers on time, to budget and to specification. We also received unprompted plaudits for our ability to ‘get under the skin’ of our clients’ requirements, and identify ways they can get more out of their SAP systems.